Shipping policy

Iggy Whorn — ABN 81 747 156 328

Processing

Orders are packed and dispatched within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day. During drops and sale periods this can stretch — we'll say so on the site if it does.

You'll get a confirmation email when you order, and a second email with tracking once your parcel is on its way.

Where we ship

We ship within Australia and to New Zealand. We don't currently ship anywhere else — if you're outside those two and want something from a drop, email us.

Australia

Standard — $9.49 AUD, arrives in 2+ business days
Express — $12.95 AUD, arrives in 1–3 business days
Free standard shipping on orders over $150 AUD, arrives in 2+ business days

Free standard shipping applies automatically to Australian orders with a subtotal of $150 AUD or more after any discounts. You don't need a code — it appears at checkout.

New Zealand

Shipping to New Zealand is charged on the weight of your order. Every bracket arrives in an estimated 5–10 business days.

Up to 500g — $26.60 AUD
500g to 1kg — $34.00 AUD
Over 1kg — $48.80 AUD

All prices are charged in Australian dollars (AUD). The free shipping threshold applies to Australian orders only.

Duties and taxes: New Zealand orders may attract GST or customs charges on arrival. These are set by New Zealand and are not included in what you pay us — they're the responsibility of the person receiving the parcel.

Delivery estimates

Delivery times are estimates provided by Australia Post, not guarantees. They begin from dispatch, not from when you order, and can be affected by weather, customs and peak periods.

Tracking

Every order ships with tracking. If your tracking hasn't updated in 7 business days, email us and we'll chase it.

Lost or delayed parcels

If a parcel is confirmed lost in transit, we'll replace it or refund you. We can't take responsibility for parcels marked delivered by the carrier but taken from an unattended location — consider a work or parcel-locker address if that's a concern where you live.

Incorrect addresses

Please check your address before ordering. We can change it before dispatch if you email us quickly, but once a parcel is in the network we can't redirect it. Parcels returned to us because of an incorrect address can be resent at your cost.